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Latest Abbott study shows the IDNow rapid molecular test reliably identifies COVID-19 infection in the Urgent Care setting.

Telehealth and Telemedicine FAQ for Patients: Fall 2020 Edition

COVID-19 has led people to adapt to a whole new type of normal. The healthcare system is no exception to that new normal and finding ways to limit foot traffic in healthcare facilities has been a top priority. Whenever patients can avoid visiting a healthcare facility, the risk for them either contracting or spreading COVID-19 is lowered and this helps to protect the community as a whole. Let’s discuss some of the most commonly asked questions about the new remote healthcare options being used in 2020. 

What is Telehealth? 

Telehealth is a remote healthcare umbrella term that refers to both clinical and non-clinical services. Telehealth includes things like provider training, administrative meetings for healthcare workers, and patient education efforts. Telehealth also refers to all clinical services covered under Telemedicine. 

What is Telemedicine? 

Telemedicine strictly means the clinical services that are offered remotely. Clinical services include things like consultation, medication management, chronic condition care, and other services that a patient would traditionally schedule an appointment with their healthcare provider for. 

Is My Tele-Appointment Private and Secure? 

Many patients are wary of speaking to their healthcare provider remotely due to the fear that their visit isn’t as private or secure as it would be in person. Tele-appointments follow the same HIPPA laws that traditional visits do. You can read the full list of government regulations for tele-appointments here. Your healthcare provider will perform your tele-appointment in a private and secure location. Healthcare providers should be using a secure connection for your visit to protect any personal information. For more details on how your information is being protected, ask your healthcare provider when you call to schedule your tele-appointment.  

What Visits Can Be Done Remotely? 

Any visit that doesn’t require physical testing or evaluation for diagnosis can be done remotely. If your health concerns aren’t urgent and you’re unsure if they require a physical exam, starting with a tele-appointment is a great option! Your healthcare provider can evaluate your concerns and determine if a face to face visit is necessary. Follow-up appointments and managing pre-existing conditions can almost always be done remotely. 

Contact an urgent care near you to schedule your telemedicine appointment today! Telemedicine is the best way to limit your COVID-19 exposure risk while still prioritizing your healthcare needs. Plus, what’s better than having a doctor’s appointment without having to change out of your pajamas?!